How to Cancel a Rent-to-Own Contract — Step by Step (2026)

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How to Cancel a Rent-to-Own Contract — Step by Step (2026)

One of the most important features of rent-to-own is that you can return the item and cancel at any time, usually with no penalty beyond returning the merchandise. Here is exactly how to do it.

Can You Cancel a Rent-to-Own Contract?

Yes. Rent-to-own agreements are not binding loans. You can return the item and cancel at any time. You will not owe the remaining balance — you simply lose any payments you have already made and return the product.

How to Cancel at Each Provider

FlexShopper

Log into your FlexShopper account online, navigate to “Manage Lease,” and select “Return Item.” Follow the prepaid shipping label instructions to return the product. Cancellation takes effect once the item is received.

Rent-A-Center

Visit your local Rent-A-Center store and inform a staff member you want to return the item. They will arrange pickup or allow you to return the item in-store. Get a receipt confirming the return.

Aaron’s

Call Aaron’s customer service at 1-888-333-7756 or visit your local store. Request a return and schedule a pickup. Returns must be in the same condition they were delivered.

What Happens When You Return a Rent-to-Own Item?

  • Your lease agreement is terminated
  • You owe nothing further — no remaining balance
  • Payments you already made are not refunded (they were rental fees)
  • Your credit is not affected (rent-to-own does not typically report to bureaus)

When Does It Make Sense to Cancel?

If you have been making payments for a short time (less than 3–4 months) and realize the total cost is too high, canceling early and saving up to buy outright often saves significant money. Use our early purchase option guides to calculate your actual total cost.

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